Our Satisfaction Guarantee
We are confident you will absolutely love your order, but we understand this may not always be the case. In the scenario that you are not satisfied with your order you can return it for any reason within 30 days of delivery, no questions asked.*
Sale items with red pricing are final sale and cannot be returned.
YaYa & Co. is happy to offer free shipping on all domestic orders of $100+ to the 50 states. Shipping cost for orders under $100 will be calculated at checkout.
Orders placed before 3PM will be shipped same-day. Orders place after 3PM will be sent out the following business day. We’ll notify you within 1 business day if we’ve gone out of stock. You can choose to backorder to get primary shipping or cancel your order. Depending on the shipping options you choose, shipping date estimates may appear on the shipping quotes page.
Note that there are restrictions on some products, and some products cannot be shipped to international destinations. We are not responsible for duties/taxes imposed on certain countries.
We have a new flat rate for shipments to Canada! Shipping is no more than $24 to any province in Canada!
While we certainly hope you fall in love with each item you order, we recognize that will not always be the case. Given our mission, we’re happy to give you a full refund within 30 days of delivery.* Our products are purposely imperfect, because they’re often made by hand whether completely or with the assistance of a sewing machine. Even our small factory-made products are subject to flaws, because we believe in the beauty of human imperfection.
All sale items are final sale and cannot be returned. Custom or modified orders cannot be returned, unless otherwise agreed upon.
If you need to return an item, please email us at email@example.com with your order number and details about the product you would like to return. We’ll respond swiftly with instructions for how to return items from your order. All returns are free with an exception to rugs and international returns. Returns must be shipped out within 5 business days of receiving the return label unless otherwise agreed upon. We DO NOT process returns via phone call, returns are processed via email only.
Should you request a refund, please expect it within 1 business day of us receiving the return package.
*International return cost must be covered by the customer
All sale items are final sale and cannot be returned